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Anyway to contact Adobe ?

New Here ,
Apr 06, 2021 Apr 06, 2021

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Has anyone actually found a telephone, email address or live chat to contact Adobe ?

It is driving me mad and wasting so much of my time it frustrating ?

Anyone with a method to contact them please share with me.

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Account management

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Community Expert ,
Apr 07, 2021 Apr 07, 2021

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To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Apr 07, 2021 Apr 07, 2021

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Thanks for the help.

 

The link you sent is just 101 looping options for me.  No real phone numbers, emails or live chat available.

I have solved the issue anyway by contacting my credit card provider. and provided proff that adobe are unreachable.

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Default, please try beginning a chat session by clicking on https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, please use a different device to begin the interaction.

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New Here ,
Apr 07, 2021 Apr 07, 2021

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There is NO chat session on any device on any network at all.  This is why Adobe is no longer respected.

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Thanks for the feedback, Default.

 

It looks like you were successful in contacting us via the telephone. Please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if you need to make any updates to your active support case ADB-18848750-K6Y1.

 

 

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Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

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Hi there, 

We're here to help you. 

 

I hope you were able to contact support using the options below but in case it did not help, let us know if there is anything we can help you with. 

 

Thanks 

Kanika 

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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Live chat support: See above.

Phone support: https://helpx.adobe.com/contact/phone.html

There's no email support.

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