Anyway to contact Adobe ?

New Here ,
Apr 06, 2021 Apr 06, 2021

Copy link to clipboard

Copied

Has anyone actually found a telephone, email address or live chat to contact Adobe ?

It is driving me mad and wasting so much of my time it frustrating ?

Anyone with a method to contact them please share with me.

TOPICS
Account management

Views

71

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Thanks for the help.

 

The link you sent is just 101 looping options for me.  No real phone numbers, emails or live chat available.

I have solved the issue anyway by contacting my credit card provider. and provided proff that adobe are unreachable.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Default, please try beginning a chat session by clicking on https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, please use a different device to begin the interaction.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

There is NO chat session on any device on any network at all.  This is why Adobe is no longer respected.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Thanks for the feedback, Default.

 

It looks like you were successful in contacting us via the telephone. Please use the process listed in https://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.html if you need to make any updates to your active support case ADB-18848750-K6Y1.

 

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 07, 2021 Apr 07, 2021

Copy link to clipboard

Copied

Hi there, 

We're here to help you. 

 

I hope you were able to contact support using the options below but in case it did not help, let us know if there is anything we can help you with. 

 

Thanks 

Kanika 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Apr 13, 2021 Apr 13, 2021

Copy link to clipboard

Copied

Live chat support: See above.

Phone support: https://helpx.adobe.com/contact/phone.html

There's no email support.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines