Baja no solicitada

New Here ,
Feb 18, 2021

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Buenas tardes, ayer recibi un mail que tome por falso en el cual se me avisaba que se me cerraba mi membresia a adobe de un año por pedirla yo, como yo no comunique nada, simplemente pense como dije antes que era falso. 

Hoy me encuentro en que me han dado de baja en adobe cloub, no pudiendo utilzar sus programas si no los vuelvo a pagar.

Solicito me vuelvan a activar hasta mi fecha de caducidad.

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

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Account management, Billing

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Most Valuable Participant ,
Feb 18, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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