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Billing. Charged double

New Here ,
Apr 04, 2020

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Why have I been charged twice as much this year??? 
it says the yearly plan is $179.69, 

today I was charged, $359.38 why??? 

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Billing. Charged double

New Here ,
Apr 04, 2020

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Why have I been charged twice as much this year??? 
it says the yearly plan is $179.69, 

today I was charged, $359.38 why??? 

Topics

Billing

Views

36

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Apr 04, 2020

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Did you subscribe with a discount for the 1st year?

 

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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