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Billing Contact

New Here ,
Dec 01, 2020 Dec 01, 2020

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Hello, 

 

Is there a way to set up a billing contact for our company accountant to receive invoices. 

 

Thanks, 

Alisha

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Community Expert ,
Dec 01, 2020 Dec 01, 2020

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As far as I know, Adobe does not email invoices

 

https://helpx.adobe.com/creative-cloud/help/print-receipt.html

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LEGEND ,
Dec 01, 2020 Dec 01, 2020

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Also - if you have RETAIL licenses these are directly connected to the end user, they aren't considered to belong to the business in any way; the business has no right to get invoices, to transfer or cancel, reset the password or anything else. If the staff leave, you have made them a gift and may struggle to stop payments.  On the other hand, TEAMS and ENTERPRISE licenses are designed for businesses, who retain full control; billing can be centralised, I believe.

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Community Expert ,
Dec 02, 2020 Dec 02, 2020

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Hi Alisha,

Is this a Teams/Enterprise account?

If yes, you view, print and download invoices from your admin console. See link below.

https://helpx.adobe.com/enterprise/using/admin-console.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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