Billing

New Here ,
Mar 02, 2020 Mar 02, 2020

Copy link to clipboard

Copied

Please help me. Adobe keep taking £10 out of my account every month. I want to cancel or remove my payment method. I only needed photoshop for a bit for a school project. I need to pay £40 to cancel which I simply can't afford. This is a scam.

TOPICS
Account management, Billing, Creative Cloud, New user

Views

138

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 02, 2020 Mar 02, 2020

Copy link to clipboard

Copied

"This is a scam"

Did you read the contract terms before you entered the contract?

 

This is a user to user forum and nobody here can help you.

Contact Adobe directly here:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Chat and Agent.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 02, 2020 Mar 02, 2020

Copy link to clipboard

Copied

If you needed Photoshop for only a short time, why did you buy the annual Photography plan that requires a 12 month commitment?  The monthly Photoshop only plan can be cancelled anytime without penalty.  But it costs more per month.

image.png

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 04, 2020 Mar 04, 2020

Copy link to clipboard

Copied

Didn't realise it was a year, I saw paid monthly and got it.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines