Billing

New Here ,
Feb 15, 2021

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How do I get an answer to my question: Why has the charge for my yearly Plan almost doubled this year?

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Adobe Community Professional , Feb 15, 2021
Manan Joshi Adobe Community Professional , Feb 15, 2021
Hi @martinpover, You might have some promotional pricing which generally reverts back to normal after a year. For specific answers to your case, you need to contact support as only they have access to your account information. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.htmlClick on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.Also, ...

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Adobe Community Professional ,
Feb 15, 2021

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Hi @martinpover,

You might have some promotional pricing which generally reverts back to normal after a year. For specific answers to your case, you need to contact support as only they have access to your account information. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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