Highlighted

BLACK FRIDAY PRICING FOR EXISTING CUSTOMER

New Here ,
Nov 25, 2019

Copy link to clipboard

Copied

How about special Black Friday pricing for existing customers?? Why can't Adobe offer existing customers with annual plans with the Black Friday pricing. Specially loyal long time customers.

 

Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

pnpp, Hello.
Black Friday offers are special offers to attract new subscribers. As such, existing customers will not be able to use it except for upsells from existing plans.
(Change from single plan to All Apps is OK)

In principle, there are no offers to existing customers.
(Although I have heard that there is such an offer at the time of retention at the time of cancellation)

Terms and Conditions

Topics

Account management, Billing, Creative Cloud

Views

201

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

BLACK FRIDAY PRICING FOR EXISTING CUSTOMER

New Here ,
Nov 25, 2019

Copy link to clipboard

Copied

How about special Black Friday pricing for existing customers?? Why can't Adobe offer existing customers with annual plans with the Black Friday pricing. Specially loyal long time customers.

 

Adobe Community Professional
Correct answer by Tacafy大尉 | Adobe Community Professional

pnpp, Hello.
Black Friday offers are special offers to attract new subscribers. As such, existing customers will not be able to use it except for upsells from existing plans.
(Change from single plan to All Apps is OK)

In principle, there are no offers to existing customers.
(Although I have heard that there is such an offer at the time of retention at the time of cancellation)

Terms and Conditions

Topics

Account management, Billing, Creative Cloud

Views

202

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 25, 2019

Copy link to clipboard

Copied

pnpp, Hello.
Black Friday offers are special offers to attract new subscribers. As such, existing customers will not be able to use it except for upsells from existing plans.
(Change from single plan to All Apps is OK)

In principle, there are no offers to existing customers.
(Although I have heard that there is such an offer at the time of retention at the time of cancellation)

Terms and Conditions


TkfY(ACP),JAPAN

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
naaaacho LATEST
New Here ,
Nov 27, 2019

Copy link to clipboard

Copied

Mssrs Adobe,

 

As I already commented you in a different conversation your offer should be offer to all your customers at least one time. Your traditional customers are you best value and your Black Friday campaign is having a negative side effect on them just to grab some new customers with an amazing discount that don’t deserve. WE, YOUR EXISTING CLIENTS, SHOULD BE THE ONES RECEIVING AMAZING DISCOUNTS.

 

To end my, I would like to invite all loyal adobe customers reading now and feeling cheated like me to cancel their subscription even having a cancellation fee. Let’s make Adobe stop laughing at us. I already did it 2 days ago

 

Have a nice day,

Nacho

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...