bought adobe from Rakuten

New Here ,
Feb 20, 2021 Feb 20, 2021

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Hi, my problem is, I bought Adobe from Rakuten in Germany and now it doesn´t work. I paid it until Juni. I have to work with it now. Does somebody know, what the problem is? I got an email, that it was canceld. I did not canceld.

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Adobe Community Professional ,
Feb 20, 2021 Feb 20, 2021

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Moved to Account, Payment and Plan forum.

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Adobe Community Professional ,
Feb 20, 2021 Feb 20, 2021

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It was likely an illegal or unauthorized subscription that was sold to you and Adobe caught up to the seller and cancelled your subscription.

Contact  Rakuten.

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