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Cambio de mail de ID

New Here ,
May 19, 2020

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Buenas, quiero cambiar mi mail de ID de la cuenta que me encuentro usando por una que habia eliminado hace tiempo pero no me deja vincularla ya que dice que se esta usando y cuando quiero ingresar a la vieja me dicen que ya fue eliminada y ya no se que hacer.

 

Muchas gracias

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Cambio de mail de ID

New Here ,
May 19, 2020

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Buenas, quiero cambiar mi mail de ID de la cuenta que me encuentro usando por una que habia eliminado hace tiempo pero no me deja vincularla ya que dice que se esta usando y cuando quiero ingresar a la vieja me dicen que ya fue eliminada y ya no se que hacer.

 

Muchas gracias

Topics

Account management

Views

251

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Most Valuable Participant ,
May 19, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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