Can I pause my free trial of After Effects?

New Here ,
Oct 05, 2020

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Hello!

 

I just downloaded the free trial of After Effects with the aim to take on an online course.

Unfortunately, my iMac is not behaving and I have to take it to apple store. Is  there any way to pause my free trial and to reactivate it when my iMac is fixed?

 

Thamk you

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1 Correct Answer

Most Valuable Participant , Oct 05, 2020
John T Smith Most Valuable Participant , Oct 05, 2020
A trial requires entering your credit card number, so cancel NOW or your trial converts to a paid subscription   To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html-or Chat link https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AIDo be a...

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Most Valuable Participant ,
Oct 05, 2020

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No, that's the only trial you get. You can now take a $30 month by month subscription and cancel any time.

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Most Valuable Participant ,
Oct 05, 2020

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A trial requires entering your credit card number, so cancel NOW or your trial converts to a paid subscription

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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