Can't Access Email to Reset Password

[darren98897]

Hello, 

I'm currently having issues trying to login to Adobe, This wasn't a issue last year but a forced password reset has been issued it seems, the only issue is that the email address used is no longer accessible. 

A FAQ states to log in to change the listed Email address but this isn't possible as it loops to requiring a email link to reset the password. 

I can't see any way to get support via phone or chat via the customer care page. It's just seems to loop around to a page with FAQ's on. 

Any help with this would be great

[Guest]

Hi

You can contact Adobe customer care via this link, https://helpx.adobe.com/contact.html

Click on the Chat icon lower right hand corner

[darren98897]

Ah thank you!