Can't cancel my plan, I have a duplicate.

[mauroTL]

In my adobe account I have the same plan twice. I just need one plan so I want to cancel the other but it wont let me because it says that I need to contact support and support is not available.
So I'm stuck paying twice for the same plan that. I'm pretty sure it was an accident on my part from a few months ago and just now I noticed it.

[kglad · Accepted solution]

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human