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Can't change plans

New Here ,
Feb 10, 2020

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I'm trying to swap to a different plan before it renews but when I try to save changes it says that it is unable to. I need to change asap before I get charged more than I want to be!

 

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Account management

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Can't change plans

New Here ,
Feb 10, 2020

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I'm trying to swap to a different plan before it renews but when I try to save changes it says that it is unable to. I need to change asap before I get charged more than I want to be!

 

Topics

Account management

Views

39

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LinSims LATEST
Adobe Community Professional ,
Feb 10, 2020

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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