Can't open any of the programs

New Here ,
Oct 27, 2020

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Hi, The problem I have is that I had a subscription for the Creative Cloud form an online university, which expired today. I bought new subscription, made a new account, signed in it and when I try to open Photoshop or any other program it shows me the message: "Sorry, your account is not valid on this device. Please try again with school ID.

Your IT administrator may have applied access restriction on this device. Please try again with another Adobe account or contact your IT administrator for assistance."

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Problem or error, Windows

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Adobe Community Professional ,
Oct 27, 2020

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Moving to the Account, Payment, & Plan forum from Photoshop

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Most Valuable Participant ,
Oct 27, 2020

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Did you sign OUT of the old account and remove the "linked" programs before signing IN and installing new programs?

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