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hi all,
I activated 2 step sign in, which has an old phone number. So now I can't sign in, to fix the phone number. And I can't find "lets chat" anywhere...I have been searching for almost an hour.
I'm very unimpressed with adobe right now.
and I'm very grateful to whoever can help me. TIA
Can you try a different device/browser and log-in to your account settings below?
https://account.adobe.com/security
If you still need help, scroll down to Contact Adobe on the same page.
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Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...
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Can you try a different device/browser and log-in to your account settings below?
https://account.adobe.com/security
If you still need help, scroll down to Contact Adobe on the same page.
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