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I was subscribed to the After Effects monthly plan for a couple of months until I recently decided to also subscribe to the montly Photoshop package.
I canceled both of them to subscribe to the Creative Cloud All Apps but I get this message:
"In order to upgrade to a Creative Cloud All Apps, we have to cancel your current After Effects (Plan mensual) subscription. Please click below."
I can't really do anything else as my After Effects subscription is already canceled but it's just running out.
Is there any way to contact Adobe support personally to fix this issue? I need to use the other Adobe apps but can't subscribe to them.
Be sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a person rather than the AI.Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...