Cancel and refund

New Here ,
Dec 09, 2020 Dec 09, 2020

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I want to cancel! Received SMS of payment from Apple.
Using the Free trail but I don't know how to use. For me so hard to use. So I had cancelled.

But you make a $78 monthly payment for me.

I don't need it. Please cancel and refund to me, thank you.

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Most Valuable Participant ,
Dec 09, 2020 Dec 09, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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LEGEND ,
Dec 09, 2020 Dec 09, 2020

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You need to Cancel from the Apple (Whatever type of Device, Mac, iOS) App Store.

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