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CANCEL ANNUAL PLANE

New Here ,
Oct 16, 2020 Oct 16, 2020

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I inadvertently activated the annual Photoshop plan, can I cancel it? I can't see any option

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correct answers 1 Correct answer

Community Expert , Oct 16, 2020 Oct 16, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who

...

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Guest
Oct 16, 2020 Oct 16, 2020

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Moving to the Account, Payment, & Plan forum from Photoshop

 

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New Here ,
Oct 16, 2020 Oct 16, 2020

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I can't see any "delete plan" option, i did it with another plan and i received a refluendo top, but on the annual plan i can't cancel it

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New Here ,
Oct 16, 2020 Oct 16, 2020

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Refound *

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New Here ,
Aug 25, 2022 Aug 25, 2022

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I cancled my plan a few days before the next yearly payment. I now can't purchase the same plan (adobe creative cloud) is this because the plan is still active? And after it's finished can I go and purchase the student plan again or will I not be able to get another subscription?

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Community Expert ,
Oct 16, 2020 Oct 16, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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