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My annual subscription (paid monthly) expires on November 25, but I've seen a new deal that will save me £15/month (freelancers need all the help they can get!).
If I cancel my subscription will CC immediately be unavailable to me or will it continue until November 25th?
If I then start a new account will I lose anything in the process?
Many thanks,
Julie
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Hi Julie,
If you've been charged for Nov (with this being the last month of your contract) and canceled the products should continue to work until Nov 25th and you wouldn't receive a refund. If you signed up for a new subscription you wouldn't lose anything so long as you used the same email address when signing up again.
Best,
- Dave
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That's interesting. Thanks.
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Thanks for your help, Dave!
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>a new deal that will save me
As far as I know (I do not work for Adobe but I do read a lot of messages) any special offer is only available to a NEW subscriber, it will not lower the cost of a renewal
Which means that your existing subscription would need to be ended before you start a new subscription
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Hi John, in June (UK) Adobe had a very good offer for new subscribers and when I asked them if I can have the discounted price they were very helpful and and gave me that. I had to agree for an extra year of subscription but I really didn't minded it as I really love their products.