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Cancel my account

New Here ,
Aug 06, 2020

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I would like to cancel my account.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Also be aware that cancelling a subscription early has a fee

https://www.adobe.com/legal/subscription-terms.html

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Account management, Billing

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Cancel my account

New Here ,
Aug 06, 2020

Copy link to clipboard

Copied

I would like to cancel my account.

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Also be aware that cancelling a subscription early has a fee

https://www.adobe.com/legal/subscription-terms.html

Topics

Account management, Billing

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0
Most Valuable Participant ,
Aug 06, 2020

Copy link to clipboard

Copied

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Also be aware that cancelling a subscription early has a fee

https://www.adobe.com/legal/subscription-terms.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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