Cancel my account

New Here ,
Jan 27, 2021

Copy link to clipboard

Copied

I would like to cancel my accounts how do I do that this is not very user-friendly on the mobile app?

 

Moved from Using the Community (which is about the forums) to the correct forum... Mod
To find a forum for your program please start at https://community.adobe.com/

TOPICS
Account management, Billing

Views

21

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jan 27, 2021

Copy link to clipboard

Copied

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more