So, I've been unsure about keeping with Adobe for the longest time since cancelling subscriptions and plans since I hear it's difficult to do, and that there is no "cancel plan" button. On the manage plan page, I've confirmed this to be true in the past. But today, it looks like there is finally a cancel plan button on the manage plan page. In theory, this is great, but I'm still suspicious. I don't plan on cancelling my plan just yet, but is there anyone who has cancelled their plans or subscriptions in recent months who used the cancel button instead of going right to customer service?
I clicked on it myself to see where it would take me, and it appears like it works. A page appears that asks you why you cancelled the plan, but as I ddin't want to cancel my plan, I backed out of the page. It would be very convenient to have the cancel option available at all times. Did anyone have trouble cancelling their plans by using the cancel plan button?
Bug, Enhancement, Feature request, General Feedback