Cancel subscription

New Here ,
Nov 16, 2020

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Hi, I read that the Adobe creative cloud subscription will be automatically extended after one year. This is why I was wondering when I can cancel, for free, before the date that my subscription will be extended. Like can you cancel one month in advence or do you have to cancel on the specific date when your subsription will be extended? 

 

 

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kglad LATEST
Adobe Community Professional ,
Nov 16, 2020

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you should cancel when there's less than 30 days remaining on your subscription.

 

check https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html


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