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CANCELAMENTO

New Here ,
Nov 02, 2017

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POR FAVOR COMO EU CANCELO MINHA VERSÃO PAGA DO LIGHTROOM NO CELULAR? Já tentei de tudo e não consigo, não tem a opção de cancelar no meu perfil. Quero solicitar o cancelamento URGENTE! Não vi nenhuma diferença significativa na versão paga do aplicativo do celular.

Hi Pâmella,

This might be helpful for how to self cancel

Managing your Membership FAQ: How do I cancel my Creative Cloud, Acrobat, or Document Cloud PDF membership?

If you've signed up for a year long membership and are attempting to cancel early you'll want to contact our customer service for assistance.

To do so, go to Contact Customer Care  and sign in with your Adobe ID

Then select Account Issues and there are options at the bottom of the page to reach customer service either by chat or phone.

Hope that helps,

- Dave

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Creative Cloud

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CANCELAMENTO

New Here ,
Nov 02, 2017

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Copied

POR FAVOR COMO EU CANCELO MINHA VERSÃO PAGA DO LIGHTROOM NO CELULAR? Já tentei de tudo e não consigo, não tem a opção de cancelar no meu perfil. Quero solicitar o cancelamento URGENTE! Não vi nenhuma diferença significativa na versão paga do aplicativo do celular.

Hi Pâmella,

This might be helpful for how to self cancel

Managing your Membership FAQ: How do I cancel my Creative Cloud, Acrobat, or Document Cloud PDF membership?

If you've signed up for a year long membership and are attempting to cancel early you'll want to contact our customer service for assistance.

To do so, go to Contact Customer Care  and sign in with your Adobe ID

Then select Account Issues and there are options at the bottom of the page to reach customer service either by chat or phone.

Hope that helps,

- Dave

Topics

Creative Cloud

Views

2.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 02, 2017 0
Adobe Employee ,
Dec 07, 2017

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Dec 07, 2017 0
Adobe Employee ,
Dec 07, 2017

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Moving to Adobe Creative Cloud

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Dec 07, 2017 1
Adobe Employee ,
Dec 08, 2017

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Hi Pâmella,

This might be helpful for how to self cancel

Managing your Membership FAQ: How do I cancel my Creative Cloud, Acrobat, or Document Cloud PDF memb...

If you've signed up for a year long membership and are attempting to cancel early you'll want to contact our customer service for assistance.

To do so, go to Contact Customer Care  and sign in with your Adobe ID

Then select Account Issues and there are options at the bottom of the page to reach customer service either by chat or phone.

Hope that helps,

- Dave

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Dec 08, 2017 0
New Here ,
Sep 25, 2018

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i need to cancel my contract.

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Sep 25, 2018 0
New Here ,
Oct 11, 2018

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Es imposible poder cancelar la suscripción !! No hay manera de cancelar el plan desde ninguno de los enlaces que muestran !

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Oct 11, 2018 0
New Here ,
Oct 11, 2018

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Siguiendo esos pasos igual no se puede cancelar...

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Oct 11, 2018 0
New Here ,
Sep 04, 2020

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PAMELA, BOA NOITE, EU TAM,BEM ESTOU INSISTENTEMENTE TENTANDO CANCELAMENTO DA CONTA E NAO CONSIGO ELIMINAR DA FATURA 

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Sep 04, 2020 0