Cancellation of Plan

New Here ,
Dec 27, 2020 Dec 27, 2020

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How in the bleep do I cancel my my student monthly subscription!!! I have been on the computer for over an hour and you do not make this process easy, in fact I would say it is hidden. Adobe you are a software company and very smart so you must be making this difficult for a reason - oh that's right you charge my credit card every month. It's COVID and I'm graduated now - let me cancel please!!! 

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Most Valuable Participant ,
Dec 27, 2020 Dec 27, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Do be aware that cancelling early has a fee of 1/2 of the remaining contract

https://www.adobe.com/legal/subscription-terms.html

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