Cancelled the plan, yet payment got deducted

New Here ,
Mar 16, 2020 Mar 16, 2020

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Hi, I had cancelled my subscription on 19-Feb after making the cancellation fees. However today my card has been charged the monthly fees inspite of the cancellation fees paid. Can you pls look into this. 

 

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 16, 2020 Mar 16, 2020
This is a public forum, not the link to Adobe support.   Sorry, but we're normal users and we can't help with account and/or payment problems.  Please click the link below to contact Adobe staff to help.    Be sure to remain signed in with your Adobe ID before accessing the link below  You have to allow 'cookies' in your web browser for this to work  https://helpx.adobe.com/contact.html   

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Adobe Community Professional ,
Mar 16, 2020 Mar 16, 2020

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This is a public forum, not the link to Adobe support.  

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

 

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