Cancelling a subscribtion

New Here ,
Jun 04, 2020 Jun 04, 2020

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So today I decided (as a students) to take advantage of the reduced subscribtion of the whole creative cloud apps. To do that I was asked to cancel my current subscribtion of both Adobe Acrobat Pro and Lightroom. That's what I did, but still it says I need to cancel my current subscription. What do I need to do?

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Account management, Billing, Creative Cloud, Installation

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Adobe Community Professional ,
Jun 04, 2020 Jun 04, 2020

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We are volunteers and users, just like you. We cannot help with account and/or payment problems/questions — only Adobe Customer Service can do that.

 

All we can do is to give you the correct information.

 

Contact Adobe Customer Care: https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

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