Hi There, I had been searching to see what the Adobe payment of $39 a month was coming out of my account (I haven't been working - just had my second baby and my husbands jobs went under with covid) so we don't have the money at all to spend on this. It dated back to one image being downloaded at work and its not got a subscription of every month. You can see the person has never logged in again, my facebook must have been logged in at the time as this account is connected to facebook and continued to charge me. I just saw that the cancelation will give me a big payout fee. I honestly can't afford the fee. I no longer work for the company so I can't really take it to them or the employee who bought the image in the first place, however it is stuck to my name and my cc.
Is there anything I can do for this? I've already had months of this payment coming out and as you can see the account hasn't been used. It took me awhile to figure out how to get here. I do have an account for my lightroom which i had paid for an annual but i have nothing to do with the Adobe stock of 10 images??
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