cancelling plan

[kevthebev]

I got the Adobe Cloud ETLA subscription through my school email because I misunderstood the plan and believed I would only have to pay $20 per year instead of per month. I am now struggling trying to cancel it. Is there anyone way I can cancel?

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI

Do be aware that you agreed to a one year contract, and there is a fee to cancel early