Highlighted

cancelling plan

New Here ,
Feb 01, 2020

Copy link to clipboard

Copied

I got the Adobe Cloud ETLA subscription through my school email because I misunderstood the plan and believed I would only have to pay $20 per year instead of per month. I am now struggling trying to cancel it. Is there anyone way I can cancel?

Topics

Account management

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

cancelling plan

New Here ,
Feb 01, 2020

Copy link to clipboard

Copied

I got the Adobe Cloud ETLA subscription through my school email because I misunderstood the plan and believed I would only have to pay $20 per year instead of per month. I am now struggling trying to cancel it. Is there anyone way I can cancel?

Topics

Account management

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Feb 01, 2020

Copy link to clipboard

Copied

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

--next 2 instruction lines added per ACP linsims
-click the chat icon at the bottom right of the page to open a chat session
-type AGENT into the chat window to connect directly to a CSR rather than the AI

 

Do be aware that you agreed to a one year contract, and there is a fee to cancel early

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...