Cancelling Premiere Pro

New Here ,
Oct 02, 2020 Oct 02, 2020

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Quick question for the community:

I am currently subscribed to both the premiere pro plan, and the photography plan. I have used Lightroom, Photoshop, and Premiere Pro just a little bit. When I try to cancel premiere pro, it shows a list of apps that I will lose when cancelling, and lightroom is included in there. I don't understand why I would lose access to LR if I am paying the $9.99 seperately already for LR and PS??

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Adobe Community Professional ,
Oct 02, 2020 Oct 02, 2020

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It's probably just bad artificial intellegence.  Cancelling an annual plan before the expiration date will incur a 50% termination fee. 

Log-in to your account, scroll down to contact Adobe towards the bottom.  The online chat agent can assist you.

https://account.adobe.com/plans

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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