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Cancelling

New Here ,
Sep 23, 2020 Sep 23, 2020

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Im trying to cancel my student licence. How on earth can I do that?

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New Here ,
Sep 23, 2020 Sep 23, 2020

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Now it also seem that i cant use any of the programs anymore but I got an email that said that my payment has been processed.

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New Here ,
Sep 23, 2020 Sep 23, 2020

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And I cant uninstall anything because servers are unavailable.

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Community Expert ,
Sep 29, 2020 Sep 29, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

I am not sure if uninstallation needs a connection to the server. See this for instructions on uninstallation.
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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