Copy link to clipboard
Copied
The error kept occurring, so I finally created a new account.
I also made a new email.
Why do you get errors when you try to register a card with a trial?
I have contacted Customer Service. There is a problem with the credit card company."
However, this error is shown on all five cards.
The current deal cannot be approved.
Your order can fail for a number of reasons, such as billing information or email address of billing information. If you have checked all relevant information and still cannot proceed with your order, please contact Customer Service to place an order by phone. Phone: 080-500-4019
Is there a problem?
Copy link to clipboard
Copied
Moving to the Account, Payment, & Plan forum from Photoshop
Copy link to clipboard
Copied
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long