Change Creative Cloud subscription to Student subscription

New Here ,
Dec 10, 2020

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Hey,

 

     I currently have a Creative Cloud Subscription where I pay $39.99 a month and would like to switch to a Student plan instead because it is hard for me to keep up with payments and school.  A student plan is not on option in the change plans menu.  I would just cancel my plan to start a student plan instead, but then I am would be charged around $80.  Is there anyway to change my regular subscription to a student subscription?  Thanks.

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Cloud storage web assets, Collaboration, File sync, Libraries

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Adobe Community Professional ,
Dec 11, 2020

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<moved from cc services>

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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Adobe Community Professional ,
Dec 11, 2020

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You have to cancel plan A before you can purchase plan B. Contact customer support to help you.

 

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

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