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Change email

New Here ,
Jul 30, 2020 Jul 30, 2020

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I have changed the primary email in my Adobe account, and it has been verified, but I keep receiving every email from Adobe in the previous address. How could I change this?

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Account management

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Community Expert ,
Jul 30, 2020 Jul 30, 2020

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Thank you for posting your query here. 

 

I would like to inform you that Adobe recommends Users to Not to make any changes in their existing Adobe IDs by changing email address from accounts page in adobe.com. In case you changed the email address instead of following the Steps for Changing Primary Administrator, in that case 

Please click the link below to contact Adobe staff to help : https://helpx.adobe.com/contact.html

Be sure to remain signed in with your Adobe ID before accessing the link below.

 

Thank you.

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