Change my mobil phone number

New Here ,
Sep 09, 2020 Sep 09, 2020

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Hi All

I must change my payments references, but a phone number is needed in order to acess my page. Unfortunely, I change also my mobil phone number. So, when I try to acess my page the system replies a message saying "A message has been sent to your phone, but as I don't have anymore the old phone number I can't acess my page to change my payments references. How I can handle this?

Many thanks

Stay safe.

Antonio Pires

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Adobe Community Professional , Sep 09, 2020 Sep 09, 2020
Neopolis102, Hello.You need to contact Customer Care to change the information as you do not have your old phone number at hand. Adobe Help Center

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Adobe Community Professional ,
Sep 09, 2020 Sep 09, 2020

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Neopolis102, Hello.
You need to contact Customer Care to change the information as you do not have your old phone number at hand.

Adobe Help Center


TkfY(ACP),JAPAN

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