Change plan from company plan to individual plan

New Here ,
Dec 25, 2020 Dec 25, 2020

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Hi everyone, sorry for english mistakes.

 

I have adobe photography plan form companies which means that i\m paying every month 9,99E.
In this month I closed my company, so right now i need to change this plan for "photography plan for individual users" . The question is: How to do it?
Should I cancel first my "company" plan and then open it again as a individual person? Or its enough to just go to the settings in my profile, edit billing informations and remove the information about VAT identifivation from the form?

Please - if someone know something about it - help me.
Thank You !

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Most Valuable Participant ,
Dec 25, 2020 Dec 25, 2020

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To Change Plan https://helpx.adobe.com/manage-account/using/change-plan.html

 

You need to contact Adobe support to cancel early without a fee

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Community Professional ,
Dec 25, 2020 Dec 25, 2020

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I think you are confused because there is no such thing as a "business" Photography Plan.  It's the same price per month whether you are a business-owner or not.  So there is nothing for you to change. 

 

Teams & Enterprise plans are for businesses with multiple employees.  Employers may choose 1 app per month such as Photoshop or all 31 apps & services per month.  But the deeply discounted Photography Plan is not offered to Teams & Enterprise accounts.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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