I have adobe photography plan form companies which means that i\m paying every month 9,99E. In this month I closed my company, so right now i need to change this plan for "photography plan for individual users" . The question is: How to do it? Should I cancel first my "company" plan and then open it again as a individual person? Or its enough to just go to the settings in my profile, edit billing informations and remove the information about VAT identifivation from the form?
Please - if someone know something about it - help me. Thank You !
You need to contact Adobe support to cancel early without a fee
Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
I think you are confused because there is no such thing as a "business" Photography Plan. It's the same price per month whether you are a business-owner or not. So there is nothing for you to change.
Teams & Enterprise plans are for businesses with multiple employees. Employers may choose 1 app per month such as Photoshop or all 31 apps & services per month. But the deeply discounted Photography Plan is not offered to Teams & Enterprise accounts.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media