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Change subscription plan

New Here ,
May 12, 2020

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I'm trying to change my subscription since 3 days now, but I keep getting the same error.

What can I do?

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Account management

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Change subscription plan

New Here ,
May 12, 2020

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I'm trying to change my subscription since 3 days now, but I keep getting the same error.

What can I do?

peatiplatsch_0-1589289545805.png

 

Topics

Account management

Views

419

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 12, 2020

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Most Valuable Participant ,
May 12, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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