Change to student plan

New Here ,
Apr 05, 2021 Apr 05, 2021

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Hi ! 
So I just found out that my test version of Premiere AUTOMATICALLY switched to a paid version WITHOUT my confirmation. I wonder how this can even be legal. Anyway, I wanted to purchase the student full version with all products of Adobe, though when I want to switch my plan they don't offer me the opportunity to switch to the student version. I thought I could just cancel it but then they want to charge me 130 (?!) bugs, although I didn't even consent to my suscription to Premiere. I think that's quite a scandal. Does anyone know what to do ??

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Cloud storage web assets, Collaboration, File sync, Libraries

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correct answers 1 Correct Answer

Most Valuable Participant , Apr 05, 2021 Apr 05, 2021
When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html   You now need to contact support, not other users in a public forum Be sure to remain signed in with your Adobe ID before accessing the link belowDo be aware that Adobe's staffing is impacted by the virus, so wait times are long-make sure that your browser does NOT block ads, scripts, or p...

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Most Valuable Participant ,
Apr 05, 2021 Apr 05, 2021

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

You now need to contact support, not other users in a public forum

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

Start at http://www.adobe.com/education.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-https://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

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