Change to Student Rate

New Here ,
Feb 07, 2021

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I have been using the Adobe Student Subscription for over a year now.

Now this past month Adobe charged me the full price (i forgot to verify for the new semester i guess). But i now uploaded my verification and it even says on the page, that i a eligable for the discounted plan. Still i cant change to it again.

 

Do i need to cancel the plan and start a new one? Are my Cloud - Files lost if i do not back them up before that?

 

Any help would be very welcome, Have a great Day.

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Account management, Billing

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kglad LATEST
Adobe Community Professional ,
Feb 07, 2021

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)

kglad_0-1612708152360.png

 


in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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