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I've been using the Adobe Creative Cloud service for about 2 years, using my personal email. Now that I am in college, I wanted to use the school email to enjoy the student discount. Therefore, I changed my personal email in my account to my college email. When I re-sign in, it asked me to choose my university, and I did. After signing in, I went to my Profile and saw "You Have No Items Available" under "my plan." Anyone knows why?
Btw, the apps are still working, at least for now.
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How long ago did you change your e-mail address?
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I changed it about 2 hours ago.
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It's too soon. Wait 24 hours for the system to update.
If you still need help, log-in below and scroll down to Support on the same page and click Contact Adobe.
https://account.adobe.com/plans
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