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Changing from Personal to School Plan [and losing Portfolio]

New Here ,
Mar 10, 2020 Mar 10, 2020

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I've been paying for CC for the past 2 years, and my university recently announced that it'd be providing CC for free to students. I have my website through Adobe Portfolio on my paid account, so I don't wanna lose that by canceling the account and switching to a school account. However, when I try to login with my same email as a school account, it doesn't prompt me to merge my information over. My biggest concern is losing my website if I were to have to cancel the paid account. Any suggestions?

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Community Expert ,
Mar 10, 2020 Mar 10, 2020

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Based on past questions, Portfolio does not transfer from one account to another

 

There is no forum for that product here, Portfolio help may be obtained at the links below
https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
https://help.myportfolio.com/hc/en-us
https://portfolio.adobe.com/themes
https://portfolio.adobe.com/

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LEGEND ,
Mar 10, 2020 Mar 10, 2020

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Basically you are SOL.

Your only option is to try and contact Adobe directly. But as the post above points out what you want doesn't seem possible.

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Community Expert ,
Mar 10, 2020 Mar 10, 2020

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IMO, you should maintain a personal Photography Plan to keep the personal Portfolio alive and separate from your school account.  Otherwise, you risk losing your site when you graduate. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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