Changing subscription but different email address

New Here ,
Dec 01, 2020

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Hi, 

We've been using the photo adobe subscription for 9 months and now decided to upgrade to the full creative cloud. Since I'm a teacher we realized we could get the discount and so we had to use my work email address. Will Adobe still give me a refund for cancelling the photo subscription because I'm upgrading even though it is under a different email address?

 

Thanks for your help!

 

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Account management, Billing

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kglad LATEST
Adobe Community Professional ,
Dec 01, 2020

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change your old email address to your school email address and then upgrade your subscription, https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html

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