Close account

[THE-WE-DJ]

How do I close my account?

[John T Smith]

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact/support.html

-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

[KanikaS · Accepted solution]

Hi there, 

In addition to the reply above you may please check this help article that explains how you can delete your Adobe account permanently: https://helpx.adobe.com/in/manage-account/using/delete-adobe-account.html

Thanks 

Kanika