Close account

New Here ,
Mar 03, 2021 Mar 03, 2021

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How do I close my account?

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Adobe Employee , Mar 03, 2021 Mar 03, 2021
Hi there,  In addition to the reply above you may please check this help article that explains how you can delete your Adobe account permanently: https://helpx.adobe.com/in/manage-account/using/delete-adobe-account.html   Thanks  Kanika 

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Most Valuable Participant ,
Mar 03, 2021 Mar 03, 2021

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-FAQ https://community.adobe.com/t5/account-payment-plan/cancel-subscription-faq-s/td-p/11843852
-do be aware that cancelling early means paying 1/2 of the remaining time as a fee
-or cancel via Chat link https://helpx.adobe.com/contact/support.html

-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi there, 

In addition to the reply above you may please check this help article that explains how you can delete your Adobe account permanently: https://helpx.adobe.com/in/manage-account/using/delete-adobe-account.html

 

Thanks 

Kanika 

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