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Como cancelo my suscripción y el cargo a mi tarjeta de crédito.

New Here ,
Jul 07, 2020

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Buenas tardes, hace aproximadamento dos meses active Photoshop para su uso por un mes, pero me siguen haciendo cargos mensuamente a mi tarjeta de credito, pero en mi cuenta al entrar a mi plan no me aparece opción alguna para cancelar la suscripción.

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Como cancelo my suscripción y el cargo a mi tarjeta de crédito.

New Here ,
Jul 07, 2020

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Buenas tardes, hace aproximadamento dos meses active Photoshop para su uso por un mes, pero me siguen haciendo cargos mensuamente a mi tarjeta de credito, pero en mi cuenta al entrar a mi plan no me aparece opción alguna para cancelar la suscripción.

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Most Valuable Participant ,
Jul 07, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

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