Complicated Payment method

New Here ,
Nov 03, 2019 Nov 03, 2019

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I changed my debit card becuase it was giving me some problems. Unfortunately I had my Adobe subscription enabled to my old card. Now when I am going to update the new card info on Adobe Payment Method, it simply refuses to accpt the card flashing the following text every single time. 

"Your data was not saved. Please try again. We apologise for this inconvenience.

Error Number: SYS_000006"

My debit card works all fine. But not on Adobe. I even tried my credit card.

Whats wrong?

TOPICS
Account management, Activation, Billing, Creative Cloud

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Adobe Community Professional ,
Nov 04, 2019 Nov 04, 2019

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maheshs45735780, good evening.
If you are unable to register your card information, contact customer support.

 

https://helpx.adobe.com/support.html

image.png


TkfY(ACP),JAPAN

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