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confused i repurchased lightroom cc bundle ps cc

New Here ,
Mar 11, 2020

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i recently have had on my mac PS5 and lightroom 5 oddley this website says my mac needs an upgrade and its now even uncompabitle with lightroom classic and ps wont download either saying same thing, well i downloaded both of these of this website years ago version 5 i still have it but its missing a folder for automate HDR photo merge wont work...frustrated i paid the new subscription for latest cc apps cant download them nor can i download classic. considering i had alreday had PS5 and lightrrom 5 but missing a folder magicly overnight.
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confused i repurchased lightroom cc bundle ps cc

New Here ,
Mar 11, 2020

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i recently have had on my mac PS5 and lightroom 5 oddley this website says my mac needs an upgrade and its now even uncompabitle with lightroom classic and ps wont download either saying same thing, well i downloaded both of these of this website years ago version 5 i still have it but its missing a folder for automate HDR photo merge wont work...frustrated i paid the new subscription for latest cc apps cant download them nor can i download classic. considering i had alreday had PS5 and lightrrom 5 but missing a folder magicly overnight.
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Most Valuable Participant ,
Mar 11, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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Adobe Community Professional ,
Mar 11, 2020

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@damo1974

QUOTE:

i recently have had on my mac PS5 and lightroom 5 oddley this website says my mac needs an upgrade

END QUOTE:

What Website said that?

Certaionly not the Adobe Website.

What I think happened is APPLE sent you an Upgrade/Update message that your Mac Can have the newest version of OS X.

The YOU without reading what it was for and what worked with that update/upgrade and what did not you click the button to do the upgrade/date.

 

You should post this over on the Apple support forums.

 

 

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