contact adobe

[adrijez]

Hello, I was charged for a subscription while I was in the trial period and ended it. I would like to contact adobe but nobody answers me on the chat.

[AxelMatt · Accepted solution]

We are volunteers and users, just like you. We cannot help with account and/or payment problems/questions — only Adobe Customer Service can do that.

All we can do is to give you the correct information.

Contact Adobe Customer Care: https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

[peterq5875344]

Hi there

Did you make any progress with your subscription issue? I have the same problem and contacting customer support is proving impossible.

Grateful for any feedback.

Kind regards.

[Manan Joshi · Accepted solution]

For contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

If you are still not able to get through to the chat, change your browser, device, network
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan