How do I contact Adobe directly? As far as I can tell, there is no way to contact them via their website - I know I used their web chat about a year ago, but can't find that now. I've tried tweeting, but haven't had a response. There's no obvious phone number (I'm UK-based) or email or contact form listed on their website.
I have a billing query, so unfortunately it's not something that can be solved on the public forums.
This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.
Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.
Best of Luck
Thank you. The link just goes to their generic customer support page with no chat link. But was able to get through using the Contact us link on their homepage as per your image.
Yeah, that doesn't show up for me. Tried Chrome / Firefox / Safari, disabled all extensions. Thanks anyway. Got through via the other method as I said.
Yes. It's fine. The original issue is solved.
There should be a chat icon shown on the bottom right, an icon with three dots in it. If it is not shown make sure you have all the script/ad blockers closed, you can also try from a different browser.