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costumer service and cancel fee

New Here ,
Jul 30, 2020

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can someone assit me on my annual paayment here. they are charging me too much for cancelation fees

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Account management, Billing

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costumer service and cancel fee

New Here ,
Jul 30, 2020

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can someone assit me on my annual paayment here. they are charging me too much for cancelation fees

Topics

Account management, Billing

Views

29

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Most Valuable Participant ,
Jul 30, 2020

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No, This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

 

When you cancel early you pay 50% of the remaining balance

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